Privacy Policy — Perfumestic

Last Updated: [14-08-2026]

At Perfumestic, we respect your privacy and are committed to protecting the personal information you provide when you visit or shop through our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.perfumestic.pk, place an order, contact us, or otherwise interact with our services.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

• Your name
• Billing and shipping address
• Phone number
• Email address
• Order and purchase information
• Payment-related information
• Product preferences and interactions with our website
• Information you provide when contacting customer support
• Information submitted through reviews, forms, or other website features

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, and information about how you interact with our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Deliver your purchases
• Confirm and communicate about your orders
• Provide customer support
• Process payments
• Manage returns and exchanges
• Improve our products, website, and services
• Prevent fraudulent or unauthorized transactions
• Send important service-related communications
• Send promotional emails or offers when you have chosen to receive them
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers.

Perfumestic does not intend to store complete payment card details on its own systems. Payment information may be handled directly by the applicable payment provider according to its own privacy and security policies.

For Cash on Delivery orders, we may collect the information necessary to process and deliver your order.

4. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Shopify and our e-commerce technology providers
• Courier and delivery companies
• Payment service providers
• Website and analytics service providers
• Customer-support and communication services
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where legally required

We only provide third parties with information reasonably necessary for them to perform their services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep your shopping cart functioning
• Remember your preferences
• Understand how visitors use our website
• Improve website performance
• Provide relevant marketing and advertising

You can control or disable cookies through your browser settings, although some website features may not work correctly if cookies are disabled.

6. Marketing Communications

If you subscribe to our newsletter or otherwise choose to receive marketing communications from us, we may send information about:

• New fragrance launches
• Special offers
• Discounts
• Promotions
• New collections
• Perfumestic news

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

7. Customer Reviews

If you submit a review, photograph, or other content to our website, the information you choose to provide may be displayed publicly alongside your review.

Please avoid including sensitive or private information in reviews or other publicly visible content.

8. Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

10. Third-Party Websites

Our website may contain links to third-party websites, including social-media platforms, payment providers, courier services, or other websites.

Perfumestic is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

12. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also opt out of promotional communications at any time.

To make a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The updated policy will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how Perfumestic handles your information, please contact us:

Perfumestic
Website: www.perfumestic.pk
Email: www.perfumesticpk@gmail.com
WhatsApp: 03265265558
Address: Mustafabad , Dharampura, Lahore