Frequently Asked Questions

1. What type of perfumes do you sell?

At Perfumestic, we offer a range of high-quality fragrances for men, women, and unisex preferences. Our collection includes fragrances inspired by popular and classic perfume profiles.

2. Are Perfumestic fragrances original?

Perfumestic fragrances are our own products, created with carefully selected fragrance ingredients and designed to provide an enjoyable and long-lasting fragrance experience.

3. How long does the fragrance last?

Fragrance longevity can vary depending on the perfume, skin type, weather, and application. Generally, our perfumes are designed to provide long-lasting performance, but actual performance may vary from person to person.

4. Do you offer perfumes for men and women?

Yes. We have separate collections for Men, Women, and Unisex fragrances, making it easy to find a fragrance that suits your preference.

5. Do you offer sample testers?

Yes. We offer sample testers so you can experience a fragrance before purchasing a full-size bottle.

6. Can I order a sample without the box?

Yes. Our sample testers are available without the standard perfume box and are intended for customers who want to try a fragrance before purchasing a full-size product.

7. What sizes are available?

Our perfumes are available in different sizes depending on the fragrance. The available sizes are displayed on each product page.

8. How can I place an order?

Simply select your desired perfume, choose the available size, and click Add to Cart or Buy it now. Follow the checkout instructions to complete your order.

9. Do you deliver across Pakistan?

Yes, we deliver orders across Pakistan through our courier partners.

10. How long does delivery take?

Delivery usually takes approximately 2–5 business days, depending on your location and courier service. Remote areas may require additional time.

11. How much is the delivery charge?

Delivery charges are calculated according to your order and delivery location. Any applicable shipping charges will be displayed during checkout.

12. Do you offer free delivery?

We may offer free shipping on qualifying orders. Any current free-shipping offer will be displayed on our website or during checkout.

13. Can I track my order?

Yes. Once your order has been dispatched, we will provide tracking information when available so you can follow your shipment.

14. Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible. We can only make changes or cancellations before the order has been dispatched.

15. What payment methods do you accept?

We accept the payment methods displayed at checkout. Cash on Delivery (COD) may also be available for eligible orders.

16. Can I return or exchange a perfume?

For hygiene and safety reasons, opened or used perfumes may not be eligible for return or exchange. Please review our Returns & Refunds Policy before placing your order.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and photographs/videos of the package and product.

17. What should I do if I receive a damaged product?

Please contact our customer support team immediately after receiving your order. Keep the original packaging and provide photographs/videos showing the condition of the parcel and product.

18. How should I store my perfume?

For the best fragrance performance, keep your perfume in a cool, dry place away from direct sunlight, excessive heat, and humidity. Keep the bottle tightly closed when not in use.

19. Can perfume be sprayed directly on clothing?

Perfume can be applied to clothing, but we recommend testing on a small, hidden area first because some fragrances may leave marks on certain fabrics.

20. How can I contact Perfumestic?

You can contact our customer support team through the contact details provided on our Contact Us page.

We are happy to help with questions about products, orders, delivery, and more